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The fastest way to get customer service is to call the phone number connected to your specific account type. If you already have an American Express card, but you have not yet created an online account, you can register here. Not yet an American Express account holder? Account holders typically report high levels of satisfaction with their customer service experiences. Still shopping around for the right American Express Card?
If you have a Card issue from an American Express Network Partner, please contact your issuer by calling the number on the back of your Card.
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A quick scan of comments on the page shows that American Express representatives are highly responsive to customer feedback of all shapes and sizes. The mobile app gives you the power to manage your account, make payments, request credit limit increases, and replace lost or stolen cards all while on the go. Find out how likely you are to qualify. How can I get the fastest customer service? And in general, American Express strongly advises its customers to reach on through more private channels to address personal customer service matters.
So for the most efficient help, your best bet is to check out the American Express directory of numbers. American Express stresses the importance of protecting your privacy, especially when corresponding through its social media channels. If this is your preferred form of correspondence, you may send communications, forms, and documents to the following address:. How can I contact American Express customer service online? Credit Cards.
One reason is because American Express offers its customers a variety of ways to get in touch. Check out this list of 30 questions you should ask before settling on the right credit card offer for you.
You may contact American Express Customer Service by mail. American Express® Official Site - Don't Live Life Without It!. To learn more, and keep yourself safe, check out our list of ten ways you can protect yourself against credit card fraud. Get Started..
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Otherwise, read on to learn more about connecting with American Express Customer Service. For example, you should never post your Card number, Social Security Number, phone number, or other non-public personal information about yourself or anyone else. The phone numbers listed in the American Express customer services directory include specific departments for small businesses, merchants, and those who use AmEx for their accounts payable solutions.
In order to access many of these channels, you must be an American Express account holder. Terms Apply. In order to use the Chat feature, you must be an account holder with access to your online account portal. If this is your preferred form of correspondence, you may send communications, forms, and documents to the following address: American Express P. Amex® Cards Designed for Rewards. Customers may use these channels to engage directly with public facing company representatives.
Customers may connect with representatives by:. Compare Cards and Apply Today! American Express customer service makes it easy to connect with live human help by channeling accounting holders to specific customer services departments. American Express also invites its customers to reach out directly through a number of leading social media channels in order to engage on a variety of topics.
You can also find specific phone numbers for booking cruises, managing personal loans, and much more. Connect With American Express Online Customer Service & Get Digital Customer Support Through the Mobile App, Facebook Messenger, Alexa, & Other Online Tools!.